Voice agent
Answers the phone at any hour.
Hotels · Restaurants · Firms · Distributors · Businesses
I answer myself, Matteo · RomeWhatsApp +39 389 289 0597
You sleep. Your business keeps answering.
An order by email, a WhatsApp at 2 am, a request for a quote. You sleep, and in the morning you find only what needs you.
Scene: A night at Hotel Esempio. You sleep. Your business keeps answering.I answer myself, Matteo · RomeWhatsApp +39 389 289 0597A night at Hotel EsempioDemo · simulated data
Now23:40
Voice agent
OwnerAsleep
23:4007:30
- 23:52Call · GermanGuest in room 12 asks to check out laterCheck-out at 1 pm confirmed · surcharge on the bill
- 01:12WhatsApp · EnglishArriving tomorrow at 22:00, is there parking?Self check-in explained · parking spot reserved
- 02:30Website · booking2 nights in a double, booked on the websiteDirect booking · no commission
- 06:50Check-in · documents2 passports uploaded from the link2 records ready for Alloggiati Web
- 07:30Email · complaintCold water in the shower, room 7Passed to you, with a draft reply
What I build
Six systems, each with a live demo.
The cards are previews with sample data. The full demos, which you step through yourself, are on the Demo page.
WhatsApp assistant
Answers in the customer's language using your information.
Check-in and documents
The customer uploads the documents from the phone.
Email agents
They sort the inbox and wait for your ok.
Website with direct bookings
Direct bookings from the website, no portal commission.
Private AI
An assistant that only knows your documents.
Four demos to try
All demos, full page →Watch the 23:40 phone call.
Your demo
Example · a fictional hotelYour demo, with your business's name and your opening hours.
The demos above use a sample hotel. The one I send you is about your business. Below you can see how I put it together, by hand, in 48 hours.
Your websiteWhere I send itI want the demo
ReceivedI want a demo for my business
Your business
What it does for you, in your line of work.
Your day today · Five interruptions you know by heart.
The maths
One day, two ways.
Tap a task to move it. Change the minutes if yours are different.
- Confirming bookings and appointments30′
- Copying data from one program to another35′
- Reminders to customers20′
- End-of-day summary25′
- Phone calls about times, prices and availability45′
- Documents, forms, orders and check-in40′
- WhatsApp and website messages40′
The value of one hour25 €
Working days per month22
Hours per month46550 hours in a year
Per month€1,146of your time or your staff's
Hours in a year550
Estimate at 25 € an hour:€13,750
Rough estimate. It only counts the minutes you enter. The real numbers go in writing in the written quote, after I have seen how you work.
Add-on for hotels and restaurantsOptionalDemo · simulated data
A website with direct bookings, no portal commission.
hotelesempio.it/prenota
Hotel EsempioRooms · Where we are · IT EN DE
A quiet courtyard in Trastevere12 rooms · breakfast included · check-in from 14:00
Elevation · inner courtyardNovember 2026
MOTUWETHFRSASU
Your datesAlready bookedWeekend +20 €
01 Dates
02 Room
03 Details
04 Done
- Dates
- pick the arrival
- Nights
- —
- Room
- —
- Season
- low
Total€0
Guest language
Pick dates and roomRoomsPick the dates first
For this stayEXAMPLE · portal commission estimated at 18% of the chosen total
Portal commission€0
Direct0 €
WhatsApp · Emma
The guest's confirmation shows up here
Owner's calendaractivates when you book
14151617181920
Courtyard
Superior
Rooftop
What happens behind
Private AINew
An assistant that only knows your documents.And never sends them out.
It runs on your server or a European one, with open models, and answers citing document and page. For professional firms, clinics, hotel groups and companies with confidential documents.
How we work
From the first message to a system that works for you.
Pick the case that looks like yours: the problem, the agent that solves it, what you get back. Then the path, step by step, with what you receive at each stage.
Problem
Calls come in while you work: opening hours, availability, prices. After hours, nobody answers.
- Hotel“Is there parking?” at 11 p.m.
- Dental practice“Can I move it to Thursday?”
- Garage“Is my car ready?”
Solution
- Voice
The voice agent answers every call, at night too and in several languages, says straight away that it's a virtual assistant and logs everything in your system.
Stays with you Exceptions and important decisions: it hands them to you with a summary.
Result
17 hours a month
€4,950 a year
Estimate with the Calculator's values · 45 min a day · 22 days · €25 an hour
Redo it with your numbersThe path, step by step
01 Today
You write to me
- You
- 2 minutes: two lines about what you do, or the free 20-minute call.
- Me
- I reply within one working day and, if useful, we book the call.
Request received20-minute call · Thursday 10:30I'll message you on WhatsApp today02 48 hours
A demo with your name in 48 hours
- You
- 10 minutes to try it, before any quote.
- Me
- I build a demo with your business's name, hours and services.
demo.matteomisiani.studio/pizzeria-esempioPizzeria EsempioAI assistantHi! Would you like to book for tonight?03 48 hours
A written quote at a fixed price
- You
- 15 minutes to read it. No percentages, no surprise fees.
- Me
- I write what I build, what I connect it to, the price and the timeline.
Quote · Pizzeria EsempioWhat I buildWhat it connects toPriceTimeline04 1–3 weeks
I build, you try every piece
- You
- 30 minutes a week to try it and tell me what to change.
- Me
- I build one piece at a time and let you try it before switching it on.
- Voice agent
- Booking system connected
- Test run with you
05 Day 1 + 30 days
Launch and 30 days alongside you
- You
- 60 minutes on day one, then only when you want.
- Me
- I switch everything on and check the log every day. Code, accounts and data are in your name.
LiveSample19:02 · Call handled · table for 419:15 · WhatsApp · booking confirmed19:40 · Handed to you · special request06 Every month
We grow
- You
- 15 minutes a month to read the report.
- Me
- A monthly report and new agents when you need them. Support only if you want it.
November reportSampleCalls handled312Hours saved41Handed to you18
The first step takes 2 minutes.
Choose how you'd like to start.
How I work, by law
The rules I set myself, in black and white.
Six concrete commitments, each with the law text it refers to. I declare them myself and write them into every contract.
AI Act · TransparencyMy agents always say they are an AIReg. (EU) 2024/1689, art. 50
At the first contact the agent says it's a virtual assistant: on the phone, on WhatsApp, in chat. That's the transparency obligation in Article 50 of the AI Act, which applies from 2 August 2026.
Read the detailsAI Act · Human oversightComplaints, exceptions and important decisions go through youIn line with the AI Act, art. 14
You set the rules, drafts wait for your OK, complaints go to a person. Article 14 is about high-risk systems: my agents aren't high-risk, but I design them with the same human oversight.
Read the detailsGDPR · Art. 28A data processing agreement (art. 28) with every clientReg. (EU) 2016/679, art. 28
When your customers' data passes through my systems I process it on your behalf. We sign the agreement required by Article 28 of the GDPR: instructions, security, sub-processors, deletion at the end.
Read the detailsGDPRData processed under GDPR · Your data never trains the modelsGDPR, Chapter V (arts. 44–49) and art. 5
For every project I tell you in writing where the data is stored and which providers process it, under a GDPR agreement (art. 28). With paid APIs, model providers don't use your data to train their models. If you want everything in Europe there's private AI: an open model on your server or on a server in the EU.
Read the detailsFull logEvery action of the agent is logged and can be consultedIn line with the AI Act, art. 12, and the GDPR, art. 30
Calls, messages, documents read, answers given: everything goes into a log you can consult and export. For high-risk systems the AI Act requires event logging (art. 12): I give it to everyone.
Read the detailsYour codeCode, accounts and data in your nameContractual commitment
The code, the service accounts and the data are in your name from day one. If you stop working with me, you take everything with you. No law requires it: I write it into the contract.
Read the details
Self-declared commitments, written into every contract.
Subscription program or your own system
A subscription program works for many.If the way you work doesn't fit in it, we start from that.
Subscription softwareYou use it while the subscription is active.
With meThe system and the data are yours: code, accounts in your name, documentation and access.
Subscription softwareConfigured within what the program allows. Often that's enough.
With meBuilt on your rules: what you grant, what you don't, who to call.
Subscription softwareConnects to the systems it supports; others need manual steps.
With meConnected to your management software, diary and the channels you already use.
Subscription softwareDecided by the vendor, the same for every customer.
With meOptional: if you prefer, I keep it running.
About me
One person in Rome, who you write to directly.
Matteo Misiani, Rome. I build AI agents and automations for businesses in every sector (hotels, restaurants, firms, distributors), on my own, with no agency in between.
- RomeA studio in Italy
- Active VAT numberVAT IT18601291000 · check it on VIES — VAT number IT18601291000, check it on the European Commission's official VIES site (opens in a new tab)
- Italian and EnglishI reply in both
- A demo with your name in 48 hoursFree, no commitment
The tools I build with
- n8n
- ElevenLabs
- Claude
- Next.js
- Vercel
- Supabase
- Docker
- Ollama
- Gmail
- Google Calendar
- Airtable
- Notion
- Stripe
Questions
What people ask me before saying yes.
If your question isn't here, write it to me.
I'm not a technical person. Can I use it?
Yes. You keep using phone, WhatsApp and your PMS as today. The system works behind and sends you a clear summary. When a person has to decide, it asks you with a message.
What if the agent tells a customer something wrong?
It only answers with the information and rules you give me: hours, prices, what it can agree to and what it can't. When a question goes beyond that, it doesn't improvise: it hands over to you or your staff, with a summary ready.
Do customers notice it isn't a person?
Yes, and that's fine: it introduces itself as your business's virtual assistant. What callers care about is the right answer at 11:40 pm, in their own language. If they ask for a person, it puts them through to you.
Do you work with professional firms and dental practices too?
Yes, with the same agents, built around how you work. Diary and reminders: confirmations, rescheduling, recall appointments and gaps in the diary filled from the waiting list. Email and documents: messages sorted by client and case, missing documents chased automatically, draft replies you approve. And an assistant that answers from your practice's own documents, citing the source, on your own server or a European one.
I already use management software, an online diary or a channel manager. Do I have to change them?
No. I connect to what you already use. If a program can't be connected, I'll tell you in the written quote, before we start.
How much does it cost?
A fixed price, written into the quote once I've understood how you work. Quote within 48 hours. No percentages, not even on bookings. Monthly support is optional, also at a fixed price, in writing.
What if one day you stop looking after it?
The system is yours: access, configurations and instructions stay with you. You can run it yourself or hand it to someone else. You're not tied to me.
Where do your customers' documents and data end up?
They stay in your accounts. Where the servers are, I put in writing in the contract. I keep only what's needed, for as long as it's needed, in line with GDPR. The written quote sets out where every piece of data goes.
You're on your own. Isn't that a risk?
Less than it seems: I build systems that work without me and hand you everything documented. In return, when you write, the person who built it answers.
Let's start
Tonight the phone will ring anyway.
I build it on your website and send it within 48 hours.
Rather write to me directly?